Returns & Exchanges

At Taylor Made Scrub Hats ®, we want you to be completely satisfied with your purchase. If your headwear doesn't fit or meet your expectations, you can return or exchange unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive an authorization code.

• 2.
  Pack Your Items

  Place the scrub hats in their original packaging, ensuring they are clean, hair-free, and in sellable condition.

• 3.
  Ship the Package

  Affix the provided return label or use your preferred carrier to send the items back to our fulfillment center.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the items, we will process your refund to the original payment method or ship your new selection within 5 business days.